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Bark Busters Client Reviews

"Great way of training. With 3 children it is hard to take Mac to training. It also means he is trained in obedience in the house before outside. Jo made it very easy and explained everything very well. If you want to stop your dog being a pest with chickens and children call Jo!!"
P.M., Ingatestone, Essex 18th August 2014
Trainer's Comments:
I first saw Mac who is a black Golden Doodle when he was 11 weeks old. He lives on a farm with a very busy family who were very keen to get it right from the outset. Macs training was halted when he broke his leg badly and had to spend 10 weeks in the Vets healing. He went in as a puppy and came out as a teenager who was keen to test all the boundaries set before his accident. Fortunately his owner had spent lots of time every week visiting him so the bond was still strong and he is now settling back into the family routine.

"Ted is a 10 month old cross Jack Russell/Pekingese and Jo obviously has an excellent rapport with dogs and a very friendly approach to the dog owners. Despite Ted jumping all over her, licking, barking and nuzzling when they first met, Jo managed to quieten him down very effectively. We were shown many training methods to calm Ted down, spent a session in the garden with a long recall rope and told strategies to stop attention seeking barking. We have since bought the recommended clicker, which is having the desired effect on getting to come when called so we will persevere with this in the house and garden. It is fairly difficult to ignore constant barking but Jo told us of various methods to cope with this. We felt we could ask Jo questions that we would not necessarily ask a vet and were given straightforward answers - so we will now arrange to have Ted neutered! It is very helpful to be given the fact sheets and training instructions to follow at the end of the session and pleasing to know we can call Jo at any time for assistance."
S.B., Croydon, Surrey 16th August 2014
Trainer's Comments:
Ted is a very active little dog who loves people and loves attention. His owners called me in after he escaped from the house and they couldn't get him to come back to them for some period of time. His owners had previously tried several methods to get him to come when called to them including a whistle and Ted had learned to ignore all of them. The habit of running free and ignoring his owners had become more rewarding than returning to them. Introducing a clicker for Ted was specifically to help with recall (come when called) and using a long recall rope was introduced for safety so his owners could practice without worrying about him running off. This is always started with minimum distractions as it is not fair to ask a dog to learn something new when there are lots of interesting new things happening nearby.

"My husband actually contacted Bark Busters as I was in a terrible state and felt that we had to re-home Toddy as he was so badly behaved. He was aggressive, toilet training was just not happening, we were not getting any enjoyment at all from having a pet, it was basically a disaster. The appointment was booked and if I am honest I really was not holding out much hope, I felt that I was the only person in the world with such a badly behaved dog. From the moment Toddy and I met Jo I felt at ease, she was so reassuring and helpful from the start, we have had two home visits to date with Jo and I was quite proud as Jo was really pleased with Toddy's progression on the last visit. Toddy is becoming a very well behaved Patterdale Terrier, I have had so many individuals make such negative comments about the Patterdale breed and Toddy before they even interact with him, yes he has loads of character but I wouldn't change him for the world. I would have no hesitation in recommending Jo at Bark Busters, thank you so much Jo for all your help with Toddy."
S.W., London 7th August 2014
Trainer's Comments:
Toddy is a full on feisty Patterdale Terrier. There is no getting away from the fact that this breed needs lots of exercise and stimulation or they will start to play up which is why they have the reputation for being hard work. However, they do make great family pets provided you know how to handle them and with these owners it was just a case of knowing what to do. Toddy has responded brilliantly. He is keen and quick to learn and now his excess energy is properly channeled he has stopped being snappy and disobedient. He will always be very lively and playful which can make him hard work, but it also makes him lots of fun to have around. There is never a dull moment when you own a Patterdale!!

"Jo was very thorough in observing Rosie and her behaviour. We were pleased that she felt Rosie would improve if we followed her training methods. We were surprised how quickly we could see a difference in her behaviour. The workshop we recently attended was particularly good and everyone involved on the day seemed very committed to helping us resolve Rosie's issues. When we left we felt really hopeful that Rosie will eventually be able to be off-lead and tolerate other dogs so that she can socialise with them and enjoy herself. Hopefully making it easier for us when taking her for a walk."
P.D., Romford, Essex 6th August 2014
Trainer's Comments:
Rosie is a Husky/German Shepherd cross who was dumped with her new born puppies on an apartment complex in Cyprus where these owners have a holiday home. The puppies all found new homes, but Rosie didn't and her owners went to a lot of trouble and expense to bring her back to the UK with them. She has had to learn from scratch what it is to live in a house and to listen to her owners rather than making her own decisions. She has also had to learn to walk on a lead which is totally alien to her and to cope with living in a noisy and busy suburban area. She loves people so did want to jump on everyone, but it now learning to sit when approached. She also felt that she had to protect the house and garden and bark at the slightest noise, but will now stop and come away when called. She has come on in leaps and bounds and is now only really struggling with her fear of other dogs. To start with she would react to any dog she saw but can now walk past them without reacting and is slowly gaining her confidence. Street dogs do make truly wonderful pets and Rosie is well worth the time and effort her owners are devoting to her.

"Jo is fantastic. She has a real understanding of dogs and explains everything in simple terms regarding our dogs behaviour re barking, snatching and holding items in his mouth, chasing our cats and attention seeking behaviour. Jo has really helped me gain an insight into what Ralph is thinking and helps me when training with the excellent guide sheets Jo has provided as back up to all the she advice gives. She is a star and I would recommend her readily to others."
J.E., Romford, Essex 31st July 2014
Trainer's Comments:
Ralph is a very happy Cavalier King Charles spaniel who I first saw at 5 months old. He was getting into all sorts of mischief as young dogs do and was severely testing the patience of his owner with his determined chasing of the family cats. He just saw everything as a game and wanted to either be chasing or to be chased. If his owners wouldn't pay attention he would make sure they did by finding something to grab and running around with it. His owners have worked with Ralph so that he listens to them and he can now live alongside the cats (one even likes him now). His owners have taught him to drop it and leave it where he knows that if he does he gets something better and he now gets to play other much more fun games with them.

"We've been given excellent advice by Jo. We followed all of Jo's advice and seen brilliant results. We now have a happy and calm older dog Louie after changing our routine. He shows much less aggression and is now excited for his walks! Louie has shown so much improvement that we we've been able to introduce a second dog Tilly to the pack - which didn't seem possible earlier in the year! Jo also picked up on an underlying health issue which has been promptly solved. We highly recommend Jo!"
D.L., London 31st July 2014
Trainer's Comments:
Louie is a little Chihuahua who wasn't a very happy dog when I first met him. He didn't like dogs or strangers, was grumpy with his owners at times and reluctant to go on walks. His owners wanted the absolute best for him and were doing what they thought was right for him as good dog owners, but were getting increasingly worried as they were getting conflicting advice and nothing seemed to be working. When I see a dog like this I always consider health because a dog in discomfort or pain can be aggressive. Louie was not walking properly, but it was not obvious - just a slight kick movement in his leg and an odd gait, but this proved to be a knee problem that needed Vet treatment. His owners have made a lot of changes to help Louie and he is now a totally different dog. It was a delight to see him happily greet me and to see him settling down with their new dog Tilly.

"Jo has been very helpful, showing us techniques that have enabled us to improve the behaviour of our dogs immensely and also reinforced the training when we have let things lapse a bit. This has given us more confidence in how we work with our dogs in a friendly and supportive manner. We would thoroughly recommend Jo and Bark Busters to other dog owners."
S.B., London 31st July 2014
Trainer's Comments:
These owners have 2 staffordshire bull terrier girl and boy siblings. They had a lot to deal with. Squabbling dogs who fought for their owner attention and with each other to get out of the front door. Crying and whining when left on their own. Jumping up and nipping/licking visitors. Pulling heavily on the lead and having a go at some other dogs. Barking madly at people going past and when the doorbell rang. What made it harder is that there was always two of them to deal with. They are now very good on the lead, rarely squabble, have stopped nipping visitors and the jumping and licking can be controlled a lot better - if not perfectly. They will also stop barking on command. The owners are now working on leaving them safely without using a crate. They worry that they are not doing a good enough job, but I see two much better behaved and much happier dogs and that is a major achievement.

"We booked a session with Jo to help re-train recall and reduce lead pulling with our 18 month old Cavalier King Charles Spaniel, Willoughby. It was a complete revelation as Jo was about to establish in a few short minutes that Willoughby is almost certainly deaf. Willoughby had previously been very good with recall and I had spent a lot of time training him since he was 8 weeks old, but over the last 6 months or so he had rapidly gone downhill and was at the point where he wasn't listening at all any more. Well, no wonder - he couldn't hear a thing we were saying! Discovering our lovely boy was deaf was upsetting, but Jo was so reassuring and was able to adjust her training plan seemingly instantly - she talked us through alternative training methods and ways to communicate with Willoughby so that he could understand and that we wouldn't feel frustrated. After a bit of trial and error we discovered he could hear a whistle and Jo gave us the knowledge we needed to get him back into the swing of training. It was so lovely to see him alert and wagging his tail, responding to commands again like he used to. Jo gave us a lovely gift, and that was the gift of confidence in our dog again - he was capable and was willing we just needed to learn new ways of communicating with him. With regards to lead pulling, Jo was fantastic in demonstrating how to better control Willoughby with our ezydog harness and delivering some home truths about the problems of walking a puller on a flexi lead! We've taken these lessons to heart and have taken away the flexis, and are dedicated to following her plan and are confident with some perseverance we will begin to see great results. Thanks Jo!"
S.E., Romford, Essex 29th June 2014
Trainer's Comments:
Willoughby is an exceptionally well trained Cavalier King Charles Spaniel. When a dog has hearing loss it is not always obvious to an owner. It is very rare that a dog will have complete hearing loss (just like humans) and loss is often gradual so a dog will develop coping mechanisms to deal with it. An intelligent dog like Willoughby looks for visual cues and responds as though he can hear when he can't. In Willoughbys case he couldn't hear any high pitched noises and that included a normal dog whistle. He did react to very loud banging and could hear a loud low pitch police whistle his owner fortunately had, but not to clapping and floor stamping. Stamping often does work as a dog can feel vibration through floor boards, but his owners floors were concrete so vibration didn't carry. There are several methods for training deaf and hard of hearing dogs which we discussed. Willoughbys owner had already done a great job of teaching hand targeting (teaching a dog to touch your hand with his nose) so this could be adapted and used as a hand signal for recall. Normally you would call your dogs name and then use your hand to get your dog to come back to you and touch it. In this case the whistle was used instead of calling him vocally followed by the hand signal. Lead walking is more complex as Willoughby couldn't hear any vocal guidance so it was combination of using a 2 point harness to communicate physically with him and food to lure him to pay attention to his owner. Training a deaf or hard of hearing dog can be just as much fun and just as effective as training a hearing dog. A bonus is that very often a deaf dog is more attentive to its owner once an owner knows how to communicate with their dog.

"I found there was a lot to take in on the first lesson Jo explained everything very clearly but i think it will take a few sessions until I get things right. It was also interesting watching Jo interact with the dogs and how well they responded to her only wishing I could do the same. Jo gave some very good advice on Alfies diet which was very useful and I am very much looking forward to learning from Jo's training methods for my dogs and hope that one day Alfie can walk down the road without wanting to have a go at every dog he see's."
K.S., Eltham, London 25th June 2014
Trainer's Comments:
This owner has 3 dogs. Two Jack Russell Terriers and a Jackapoo (a poodle terrier cross). Three dogs doesn't mean triple trouble, but it does mean that when there are problems an owner has to dedicate individual time to help the dog or dogs concerned. These little scamps are absolutely delightful but a move to a new home with foxes in their huge garden and lots of new dogs around the place threw Alfie and he got very concerned and consequently barky at anything and everything. Taking 3 dogs for a walk with one barking and another starting to copy him is stressful for anyone and does make you feel as though you are losing control, but this owner does have a great relationship with his dogs and a combination of time and practice will work wonders with his little family pack. Update: Owner has reported that Alfie is much more settled now and is listening to him when out on walks. All the dogs are enjoying their garden and the foxes are starting to give it a wide berth!!

"Jo first came out to see us when we first took on our rescue Vizla Hugo, in November 2011. Hugo had some serious issues with dog aggression and we were finding it very difficult to come into contact with any dogs. Jo came out to our home,listened to our concerns, spent time with us and Hugo to really get a sense of the negative behavior Hugo was displaying. Jo was brilliant and spent lots of time explaining the reasons why Hugo may be behaving in this way, and what steps we can start to take to change and improve this behavior. Jo took us through some initial training and left us with lots of tips and tricks in our pack to start to work on Hugo dog aggression. More recently, on June 1st 2012, my wife, Hugo and I all attended one of Jo's workshops. Working with Jo were some wonderful helpers and trainers, along with a number of dogs which (real and stuffed!) we used to work with Hugo and practice being up close with other dogs. The session was brilliant, the people Jo had helping were so good and it really helped Hugo to realize that not all dogs are to be attacked! We would like to personally thank Georgia the trainer and behaviorist, her granddaughter Amber for all your help, Jenny the T-touch practitioner (who Hugo was very fond of!) and Graham for all your help. We personally also left with a new confidence and felt that with further work, and taking all the great advice and guidance we had been furnished with, all is not lost!. Both my wife and I would recommend attending these types of sessions, along with the professional advice and guidance Jo is giving us, Hugo is coming on very well. THANKS GUYS!"
M.B., Southend on sea, Essex 22nd June 2014
Trainer's Comments:
When I first saw Hugo a good description would be "a bag of bones". He was very under weight and very nervous. When a dog is put under pressure adrenaline kicks in and they have two options - fight or flight. Despite his lack of confidence he had learnt that "fight" worked and scared other dogs off so his default action meant that he would "attack first ask questions later". This made it impossible for his owners. He only had to see a dog and he would start to get aggressive. His owners have done a huge amount of work with him and got him to point where he could be let off around other dogs and not immediately go for whatever dog bothered him. In fact he took a shine to one of our dogs and she had to tell him to leave her alone! With a dog with as many problems as Hugo it isn't a case of "ok he is fixed". He still doesn't trust other dogs and his nervousness means that his owners will always have to keep a close eye on his signals and if he is not coping, take him away and let him calm down. He is now the most spectacular Vizla to look at and looks to his owners for guidance rather than making his own decision. His owners have done a tremendous job with a dog that many people would simply have given up on long ago and they can be truly proud of both theirs and Hugo's achievements.

"What a fantastic morning. We (and Sammi our dog) learnt so much. I had a dog on a muzzle (not dog friendly at all) working with people she had never met (apart from Jo) and in no time at all they had identified Sammi's issue. Found the start of the solution and within a couple of hours Sammi was running around with no muzzle and totally ignoring the other dogs that were around her. Her love of the little Pond kept her occupied. We have a way to go but we are feeling very positive about how this is going to go. Sammi will now sniff around some other dogs rather than attack them. We still have a few issues but with further workshops we are convinced it will all come good. After all, Rome wasn’t built in a day. We can only thank you for what you have done so far and I’m sure Sammi thanks you too !!"
S.R., Laindon, Essex 15th June 2014
Trainer's Comments:
Sammi is a lovely Staffordshire Bull Terrier who was adopted from Battersea Dogs Home. Like many rescue dogs she came with lots of little quirks like her love of sitting on tables and chairs and her determination to look out of the window, but the thing that her owners really struggled with was her dog aggression. She is a very fearful dog and had learned that the best form of defence was offence and would attack dogs if they came to close. We started off with muzzle training for safety and then her owners started working at a distance getting her focus onto them and getting her used to dogs walking nearby. They had practiced this diligently and by the time she came to the workshop Sammi was ready for practice in a controlled environment with "friendly" dogs. Dog aggression is not an overnight fix, but these owners have proved that with hard work and determination you can make a difference to your dog. Update: Sammi has been to a second workshop and is now being let off lead in open spaces and comes back to her owner on command if she is worried or concerned. She is still fearful and will react to dogs so is kept muzzled for safety unless her owner knows the dogs are friendly. This is an excellent common sense approach as her owners can then relax and enjoy being out and about with their dog.

"I have been seeing Jo with my 3 year old German Shepherd Candy who had been attacked three times when she was a young puppy by my neighbours' dogs. I noticed after that she became aggressive when meeting other dogs and it became so problematical that I could not take her out during the day and took her out for a walk in the early hours of the morning. I have just attended a workshop that Jo ran along with Georgina from the German Shepherd rescue and Jenny who showed me more TTouch exercises to do with Candy to help calm her prior to going out for a walk. I had learnt the basics of TTouch with Jo and have been practising this for a while. At the end of the training session I was able to walk Candy round an enclosure with another 2 dogs inside and 4 other dogs outside the enclosure that Candy could see. I discovered that Candy was not as aggressive as I first thought, as although she appeared aggressive to me whilst out when she was barking with her hackles raised, she was observed by Jo to actually retreat rather than advance towards the other dogs. I realise that the 'problem' also lies with me and that I have to be more confident when meeting other dogs whereas before I tended to avoid this in case Candy attacked them. It is early days and I have been walking Candy during the day. We have encountered other dogs and I have been practising the skills and commands that I learnt and am gradually building up my confidence too. Thanks Jo and team."
T.H., Southend on Sea, Essex 9th June 2014
Trainer's Comments:
This owner has two large powerful dogs. A beautiful white German Shepherd Candy and an elderly German Shepherd Collie Cross. For safety she had got to the point where she would only take her two dogs out at 5am in the morning so that she could minimise the chance of meeting any other dogs. She had worked hard on getting the control she needed and when she came to the workshop she had the chance to practice in a safe environment and did a wonderful job of helping her dog cope with other dogs around. Dealing with dog to dog aggression is not a quick fix. It is a combination of getting a dogs focus on the owner, keeping them calm and then working with them so that they do not feel under threat and can actually focus on learning. This owner is prepared to go the extra mile with her dog and do everything she can to help her be less fearful and cope with seeing other dogs.

"Jo was wonderful and really understood Leo. After one consultation our dog went from destroyer due to separation anxiety to perfect pooch. He had bitten through doors, windows, crates, chairs and was starting to become slightly aggressive to other dogs. Once the issues were ironed out he was much happier and that's what it is about. Thank you for everything Jo we may need to again when we next move just to make sure everything stays well. Thanks very much from Tash Greig and Leo"
N.S., Chelmsford, Essex 1st June 2014
Trainer's Comments:
Leo is a extremely well trained Staffordshire Bull Terrier, Dogue De bordeaux cross. His owners knew they had a powerful dog and were very responsible when it came to every aspect of his training. They were therefore taken unawares when they moved house and Leo became very distressed about being left on his own. In his desperation to get to them he tried to break through windows and doors. They researched what to do and bought him a crate but he broke out of that breaking a tooth and tearing his face in the process. This is common advice but can actually make dogs with separation anxiety much worse. There is not a "one size fits all" with dogs suffering from separation so I worked with his owners to find what worked for him which also included training for his other more minor issues. His owners did all that was advised and I am delighted that Leo has responded so well. They can truly be proud of what they have achieved with him.

"Bernie and I had a session with Jo today and I have to say a big thank you, Jo was friendly but also very thorough and professional. As a first time dog owner I was able to ask all kinds of questions without feeling I should know the answers. Jo was brilliant, she went through everything and left plenty of reading material to reinforce everything we covered. Her advice was invaluable and she backed up advice with explanations or examples. I already feel I have made progress and look forward to putting her advice into action. Just knowing I can contact Jo again if I do have problems is reassuring. Five star service and I am happy to recommend Jo and Bark Busters."
B.C., Rainham, Essex 13th May 2014
Trainer's Comments:
Bernie is a lovely Basset Hound puppy who is currently spending his time stepping on his own huge ears until he grows into his body a bit more. He is fearful of the car so we spent time playing with him while it was stationery and then switching the car engine on so he can learn to enjoy spending time in the car. As with many puppies he is mouthing and nipping a lot which has resulted in breaking of skin on his owners legs. It is important that a puppy learns to control the force of his mouthing and how to play nicely so I showed his owner how to teach him to play nicely and to chew on something other than her! We also started to put the steps in needed when he gets very over excited and jumpy at food time. Bernie was very responsive to the training and keen to engage with his owner. She had done some excellent work with him already and simply needed practical guidance to deal with the difficulties she was having. I am looking forward to seeing him grow up into a powerful and no doubt stunning looking adult Basset Hound.

"We had our first appointment with Jo a couple of days ago after seeking some help for our French Bulldog Napoleon. We had previously used the Australian Bark Busters team to successfully get Napoleon walking better on the leash, and so were relieved that the international guarantee could be used here in London. After recently arriving in London with us, Napoleon had started barking at every passing pedestrian, truck, squirrel, bird and especially other dogs. He'd also mounted our neighbour's dog which was pretty embarrassing. Jo came over as soon as possible which we really appreciated as we were having a tough time - almost immediately she could see what the problem was and started to give us practical actions we could take to minimise the stress on our dog and start improving his behaviour. We also did some training exercises with Napoleon inside and outside our flat. Jo is easy to talk to and obviously loves dogs of all shapes and sizes; by the end of the night it was like we were receiving advice from an old friend. Jo left us with written notes and a sense of relief that we would eventually be able to sort out Napoleon's issues in time. Of course it is early days and we haven't yet tried all of Jo's suggestions (some aids we ordered online are yet to arrive) but the first tip - which was to block Napoleon's view of the street until he is more settled - worked a treat (a few cardboard boxes across the bottom panes of glass and he hardly barked all day yesterday - a more permanent solution of frosting the glass is also underway). Jo will be available for follow up visits and mentioned that Napoleon definitely needs one, so watch this space! Would absolutely recommend the service to anybody with doggy difficulties."
M.C., London 8th May 2014
Trainer's Comments:
Napoleon is a lovely French Bulldog who has travelled half way around the world with his owners. Moving home can be just as stressful for a dog as for its owners and in Napoleons case, he came from a quiet suburb and is now in the hustle and bustle of London. He is struggling to adjust to the new environment and the stress he is under means that he has become very noise sensitive and not behaving as he normally does when it comes to meeting dogs and people. There are lots of things that can be done to help a dog struggling in this way and he has very committed owners who are prepared to put their dog first and do all that is necessary to reduce his stress and get him settled into his new busy London lifestyle.

"Jo was extremely helpful and spend a good few hours talking to us about managing Max's behaviour, offering some practical advice including demonstrations of the more complex instructions. Max had an excellent time (especially with the socialisation section with Smudge) and Jo engaged all family members with everyone walking away with an exciting task to work on over the next few weeks! We can't wait to see Jo again - we ALL had a great time with first class advice! Thanks Jo for being such a patient, knowledgeable and excellent teacher!"
N.K., Gidea Park, Essex 26th April 2014
Trainer's Comments:
Max is an adorable Labrador puppy. This is the families first dog so we covered the importance of good socialisation so that Max is happy and comfortable around people, dogs and other animals and confident going out and about in the world. He met my dog Smudge and had a great time running around the garden with him and learning how to relate in nicely to an older dog. We also did general training including sit, stay, come when called and walk nicely on the lead so the family could focus on the most important aspects of training a young puppy. They had previously struggled getting him to walk on the lead. Like many puppies he found the lead a very alien thing and plonked his bottom on the floor and didn't want to move. It is important to always encourage puppies to walk rather than dragging them and the family did a great job of getting Max excited and willing to walk with them. It was a delight to see him walking up the road happily by the end of the session.

"When I contacted Barkbusters my pug puppy was 9 months old and had acquired a habit of barking at everything and anything … cars, birds, people etc. In the garden and house she would territorial bark and when out on the lead would get extremely nervous and bark at passersby. I had tried several techniques but all to no avail. Then one day I came across the Barkbusters website. Feeling I had nothing to lose I contact them and was put in touch with Jo Milgrew. This was the first step to a happier and contented pug. After just a few hours with Freya, Jo was able to let me know why Freya was behaving the way she was and how to avoid or handle this behaviour going forward. Just understanding why Freya was acting this way helped us both deal with situations better and although Freya will always be a nervous dog she is so much happier and confident now. There is still a long way to go, with continuous reinforcement needed but Jo is always there to answer my questions and deal with anything new that arises. The training notes provided are a constant source of reassurance, allowing me to refer back to Jo’s advice as and when needed. Jo is a fantastic trainer and never once made me feel inadequate as an owner. She provided practical advice that fitted in with our lifestyle and gave several alternatives so we could find what works for us. And the most important thing … Freya adores her!"
L.C., Southend-on-Sea, Essex 8th April 2014
Trainer's Comments:
Freya is not a confident dog and gets distressed when out on walks and in the garden. She feels the need to bark to alert her owner to "danger" and to try and keep anything away that might possibly be a threat. This type of behaviour can get worse over time because the dogs thinks it is successful. Birds will fly away, people will jump back so all that barking works from the dogs point of view. Dealing with this takes time and patience. The owner has to build her dogs confidence and at the same time let her know that she doesn't need protecting from possible dangers. Anyone who has tried to break one of their own habits will know that this isn't something you can do overnight, but can be done. Freya is making amazing progress and I am looking forward to continuing to work with Freya and her owner.

"Jo spent 3 hours with us and identified problems I hadn't spotted, particularly with my older dog. Everything she told, and showed, me was excellent and made so much sense - I felt so much more relaxed when she left and my two dogs are getting on so much better with the instruction she gave me."
G.T., London 5th April 2014
Trainer's Comments:
This owner got her new dog from Serbia. Street dogs generally make wonderful pets, but can take time to settle down to living in a home and understand what is expected of them. When an owner gets a new dog it totally natural to assume that any problems occurring are caused by the new dog, but it is very often a combination. The existing dog has to make just as many adjustments as the new dog and is just as capable of misbehaving! Knowing what to do is half the battle and I have every confidence that this owner will do a brilliant job with both her lovely dogs.

"Jo was excellent as to explaining all my concerns with Dudley. A really lovely lady. We have followed her advice regarding Dudley's diet and there has been significant changes in Dudley's behaviour. I still find walking him very stressful as constantly avoiding other dogs is very hard work. He now wears a "Thundershirt", as recommended by Jo, when I take him out for walks. It has helped. He still wears a muzzle and when we do incur another dog he tries to remove it!"
A.S., Chelmsford, Essex 14th March 2014
Trainer's Comments:
Dudley is a huge Bull Mastiff/Labrador cross dog who came to his owner as a Rescue. It is very obvious from his behaviour that he doesn't understand the world outside at all and he pulls his very slight owner all over the place when he sees people, children and in particular dogs. He is controlled with both a face collar and wears a muzzle so he is safe but he is so powerful he cannot be safely walked past other dogs at this time. His owner is working on his fears so he can become calmer when out and is making progress, but Dudley will need a lot of time and patience before he will understand that not everything outside is scary and a threat to him. This type of behaviour is typical of rescue dogs who have had a bad start in life and it takes the sort of owner Dudley has to give him the chance of a normal life. Update (June 2014): This owner has done daily work with Dudley and he can now be walked safely on the streets. He can now see dogs on the other side of the road and people can walk past him without him lunging and getting distressed or aggressive. We have now started work in more open areas where there are dogs off the lead nearby.

"Really good session. Very useful with daisy. Daisy is doing really well walking properly on her lead and not jumping up and barking so much."
L.C., Upminster, Essex 23rd February 2014
Trainer's Comments:
Daisy is a lovely Cockerpoo. She is really bouncy and was doing lots of jumping up at kitchen surfaces when her owner was cooking or preparing food and generally to get her owners attention. This is hard work when you have a busy household and Daisy was getting away with it simply because if she couldn't get the attention she would start to bark at her owners instead. It takes calm gentle persistence from owners to fix this and they are making good progress. Because she is so excitable she pulled heavily on the lead when she went out which was particularly difficult when walking with the children. She is walking very nicely now and the next thing we will be tackling is to teach her to walk calmly alongside a pushchair. These owners are proof that even if you have lots of things going on at all times, you can still train your dog successfully.



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